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NOTICE OF YOUR FINANCIAL
PRIVACY RIGHTS
We, our, and us,
when used in this notice, mean CFE Federal Credit Union.
This is our privacy notice for our
members. When we use the words "you" and "your" we mean the following types of members:
- Our consumer members who have a continuing
relationship by purchasing or holding financial products or services such as a(n):
- Share account
- Loan account
- Safe deposit box
- Automobile lease we service
- Retail installment contract
we hold and service
- Self-directed Individual Retirement
Account
We will tell you the sources of the information
we collect about you. We will tell you what measures we take to secure that information.
We first define some terms.
- Nonpublic personal information means information about you that we collect in connection with providing a financial
product or service to you. Nonpublic personal information does not include information
that is available from public sources, such as telephone directories or government
records. Hereafter, we will use the term "information" to mean nonpublic
personal information as defined in this section.
- An affiliate is a company
we own or control.
- A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This
is also known as nonaffiliated third party, or simply, an "other party."
THE INFORMATION WE COLLECT
We collect information about you from the
following sources:
- Information you give us on applications
or other forms
- Information about your transactions
with us
- Information about your transactions
with our affiliates
- Information about your transactions
with other parties
- Information from a consumer
reporting agency
THE CONFIDENTIALITY, SECURITY, AND INTEGRITY
OF YOUR INFORMATION
We restrict access to information about you
to those employees who need to know that information to provide products or services
to you. We maintain physical, electronic, and procedural safeguards to protect this
information.
YOUR INFORMATION AND OUR AFFILIATES
We may disclose information about you to our
affiliates. Here are the kinds of information and the source of that information:
- Transaction and experience information from our account records:
- Information about your transactions and
experience with us, such as:
- Name
- Address
- Types of accounts
- Parties to the transaction
- Payment history
- Deposit history
- Federal law allows us to disclose the information
listed above with our affiliates. You do not have a right to opt out of the disclosure
of this information.
Types Of Affiliates
We may disclose information about you
to the following types of affiliates:
- Financial service providers, such as:
- CENTCUSO, Inc.
- The Cypress Group, LLC
Future Affiliate Disclosure
We also reserve the right to disclose
the following additional information about you to our affiliates in the future:
- Transaction and experience information from
our account records:
- Information about your transactions
with us, such as:
- Account balances
- Account activity
- Credit card usage
- Federal law allows us to disclose the information
listed above with our affiliates. You do not have a right to opt out of the disclosure
of this information.
We may disclose this information with the
affiliates listed under the heading Types of Affiliates.
YOUR INFORMATION AND OTHER PARTIES
We will not disclose information about you
to anyone except as disclosed in this policy or as permitted by law. Examples of
this might include disclosures necessary to service your account or prevent unauthorized
transactions.
INFORMATION ABOUT FORMER MEMBERS
We do not disclose information about former
members, except as permitted by law.
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TERMS AND CONDITIONS
OF YOUR ACCOUNT
IMPORTANT ACCOUNT OPENING INFORMATION
- Federal law requires us to obtain sufficient information to verify your identity.
You may be asked several questions and to provide one or more forms of identification
to fulfill this requirement. In some instances we may use outside sources to confirm
the information. The information you provide is protected by our privacy policy
and federal law.
AGREEMENT - This document, along
with any other documents we give you pertaining to your account(s), is a contract
that establishes rules which control your account(s) with us. Please read this carefully.
If you sign the signature card or open or continue to have your account with us,
you agree to these rules. You will receive a separate schedule of rates, qualifying
balances, and fees if they are not included in this document. If you have any questions,
please call us.
This agreement is subject to applicable
federal laws and the laws of the state of Florida (except to the extent that this
agreement can and does vary such rules or laws). The body of state and federal law
that governs our relationship with you, however, is too large and complex to be
reproduced here. The purpose of this document is to:
- summarize some laws that apply to common transactions;
- establish rules to cover transactions
or events which the law does not regulate;
- establish rules for certain transactions
or events which the law regulates but permits variation by agreement; and
- give you disclosures of some of
our policies to which you may be entitled or in which you may be interested.
If any provision of this document is found
to be unenforceable according to its terms, all remaining provisions will continue
in full force and effect. We may permit some variations from our standard agreement,
but we must agree to any variation in writing either on the signature card for your
account or in some other document.
As used in this document the words
"we," "our," and "us" mean the financial institution and the words "you" and "your"
mean the account holder(s) and anyone else with the authority to deposit, withdraw,
or exercise control over the funds in the account. The headings in this document
are for convenience or reference only and will not govern the interpretation of
the provisions. Unless it would be inconsistent to do so, words and phrases used
in this document should be construed so the singular includes the plural and the
plural includes the singular. "Party" means a person who, by the terms of an account,
has a present right, subject to request, to payment from the account other than
as a beneficiary or agent.
BYLAWS - Our bylaws, which we
may amend from time to time, establish basic rules about our credit union policies
and operations which affect your account and membership. You may obtain a copy of
the bylaws on request. Our right to require you to give us notice of your intention
to withdraw funds from your account is described in the bylaws. Unless we have agreed
otherwise, you are not entitled to receive any original item after it is paid, although
you may request that we send you an item(s) or a copy of an item(s). Dividends are
based on current earnings and available earnings of the credit union, after providing
for required reserves.
LIABILITY - You agree, for yourself
(and the person or entity you represent if you sign as a representative of another)
to the terms of this account and the schedule of charges. You authorize us to deduct
these charges directly from the account balance of any account which you are an
owner, as accrued. You will pay any additional reasonable charges for services you
request which are not covered by this agreement.
Each of you also agrees to be jointly
and severally (individually) liable for any account shortage resulting from charges
or overdrafts, whether caused by you or another with access to this account. This
liability is due immediately, and can be deducted directly from the account balance
of any account which you are an owner, whenever sufficient funds are available.
You have no right to defer payment of this liability, and you are liable regardless
of whether you signed the item or benefited from the charge or overdraft. This includes
liability for our costs to collect the deficit including, to the extent permitted
by law, our reasonable attorneys' fees.
DEPOSITS - We will give only
provisional credit until collection is final for any items, other than cash, we
accept for deposit (including items drawn "on us"). Actual credit for deposits of,
or payable in, foreign currency will be at the exchange rate in effect on final
collection in U.S. dollars. We are not responsible for transactions by mail or outside
depository until we actually record them. We will treat and record all transactions
received after our "daily cutoff time" on a business day we are open, or received
on a day we are not open for business, as if initiated on the next following business
day that we are open.
WITHDRAWALS - Unless clearly
indicated otherwise on the account records, any of you, acting alone, who signs
in the space designated for signatures on the signature card may withdraw or transfer
all or any part of the account balance at any time. Each of you (until we receive
written notice to the contrary) authorizes each other person signing the signature
card to indorse any item payable to you or your order for deposit to this account
or any other transaction with us. We may charge your account for a check even though
payment was made before the date of the check, unless we have received written notice
of the postdating in time to have a reasonable opportunity to act. We may refuse
any withdrawal or transfer request which you attempt on forms not approved by us,
by any method we do not specifically permit, which is greater in number than the
frequency permitted, or which is for an amount greater or less than any withdrawal
limitations. Even if we honor a nonconforming request, we may treat continued abuse
of the stated limitations (if any) as your act of closing the account. We will use
the date the transaction is completed by us (as opposed to the date you initiate
it) to apply the frequency limitations. The fact that we may honor withdrawal requests
that overdraw the available account balance does not obligate us to do so later.
See the funds availability policy disclosure for information about when you can
withdraw funds you deposit. For those accounts for which our funds availability
policy disclosure does not apply, you can ask us when you make a deposit when those
funds will be available for withdrawal.
OWNERSHIP OF ACCOUNT AND BENEFICIARY
DESIGNATION - These rules apply to this account depending on the form of ownership
and beneficiary designation, if any, specified on the account records. We make no
representations as to the appropriateness or effect of the ownership and beneficiary
designations, except as they determine to whom we pay the account funds.
Single-Party Account - Such
an account is owned by one party.
Multiple-Party Account - Such
an account is payable on request to one or more of two or more parties, whether
or not a right of survivorship is mentioned.
Multiple-Party Account - Tenancy
by the Entireties - The parties to the account are husband and wife and hold
the account as tenants by the entirety.
RIGHTS AT DEATH - Single-Party Account
- At the death of a party, ownership passes as part of the party's estate.
Multiple-Party Account With Right
of Survivorship - At death of party, ownership passes to the surviving party
or parties.
Multiple-Party Account Without Right
of Survivorship - At death of party, deceased party's ownership passes as part
of deceased party's estate.
Single-Party Account
With Pay-on-Death Designation - At death of the party, ownership passes to the
designated pay-on-death beneficiaries and is not part of the party's estate.
Multiple-Party Account With Right of Survivorship
and Pay-on-Death Designation - At death of last surviving party, ownership passes
to the designated pay-on-death beneficiaries and is not part of the last surviving
party's estate.
STOP PAYMENTS - Unless otherwise
provided, the rules in this section cover stopping payment of items such as checks
and drafts. Rules for stopping payment of other types of transfers of funds, such
as consumer electronic fund transfers, may be established by law or our policy.
If we have not disclosed these rules to you elsewhere, you may ask us about those
rules.
We may accept an order to stop payment
on any item from any one of you. You must make any stop payment order in the manner
required by law, it must be made in a signed and dated writing, and we must receive
it in time to give us a reasonable opportunity to act on it before our stop payment
cutoff time. Because stop payment orders are handled by computers, to be effective,
your stop payment order must precisely identify the number, date, and amount of
the item, and the payee.
You may stop payment on any item drawn
on your account whether you sign the item or not, if you have an equal or greater
right to withdraw from this account than the person who signed the item. Your stop
payment order is effective for one year. Your order will lapse after that time if
you do not renew the order in writing before the end of the one year period. We
are not obligated to notify you when a stop payment order expires. A release of
the stop payment request may be made only by the person who initiated the stop payment
order.
If you stop payment on an item and
we incur any damages or expenses because of the stop payment, you agree to indemnify
us for those damages or expenses, including attorneys' fees. You assign to us all
rights against the payee or any other holder of the item. You agree to cooperate
with us in any legal actions that we may take against such persons. You should be
aware that anyone holding the item may be entitled to enforce payment against you
despite the stop payment order.
Our stop payment cutoff time is one
hour after the opening of the next banking day after the banking day on which we
receive the item. Additional limitations on our obligation to stop payment are provided
by law (e.g., we paid the item in cash or we certified the item).
TELEPHONE TRANSFERS - A telephone
transfer of funds from this account to another account with us, if otherwise arranged
for or permitted, may be made by the same persons and under the same conditions
generally applicable to withdrawals made in writing. Unless a different limitation
is disclosed in writing, we restrict the number of transfers from a savings account
to another account or to third parties, to a maximum of six per month (less the
number of "preauthorized transfers" during the month). Other account transfer restrictions
may be described elsewhere.
AMENDMENTS AND TERMINATION - We may change our bylaws and any term of this agreement. Rules governing changes
in rates are provided separately. For other changes we will give you reasonable
notice in writing or by any other method permitted by law. We may close this account
if your membership in the credit union terminates, or by giving reasonable notice
to you and tender of the account balance personally or by mail. At our option, we
may suspend your rights to member services if you violate the terms of this agreement.
You must keep us informed of your current address at all times. Notice from us to
any one of you is notice to all of you.
STATEMENTS - You must examine
your statement of account with "reasonable promptness." If you discover (or reasonably
should have discovered) any unauthorized signatures or alterations, you must promptly
notify us of the relevant facts. As between you and us, if you fail to do either
of these duties, you will have to either share the loss with us, or bear the loss
entirely yourself (depending on whether we used ordinary care and, if not, whether
we substantially contributed to the loss). The loss could be not only with respect
to items on the statement but other items with unauthorized signatures or alterations
by the same wrongdoer.
You agree that the time you have to
examine your statement and report to us will depend on the circumstances, but will
not, in any circumstance, exceed a total of 60 days from when the statement is first
sent or made available to you.
You further agree that if you fail
to report any unauthorized signatures, alterations, forgeries, or any other errors
in your account within 60 days of when we first send or make the statement available,
you cannot assert a claim against us on any items in that statement, and as between
you and us the loss will be entirely yours. This 60-day limitation is without regard
to whether we used ordinary care. The limitation in this paragraph is in addition
to that contained in the first paragraph of this section.
ACCOUNT TRANSFER - This account
may not be transferred or assigned without our prior written consent.
DIRECT DEPOSITS - If, in connection
with a direct deposit plan, we deposit any amount in an account which should have
been returned to the Federal Government for any reason, you authorize us to deduct
the amount of our liability to the Federal Government from the account or from any
other account you have with us, without prior notice and at any time, except as
prohibited by law. We may also use any other legal remedy to recover the amount
of our liability.
TEMPORARY ACCOUNT AGREEMENT - If this option is selected, this is a temporary account agreement. Each person who
signs in the space designated for signatures on the signature card (except as indicated
to the contrary) may transact business on this account. However, we may at some
time in the future restrict or prohibit further use of this account if you fail
to comply with the requirements we have imposed within a reasonable time.
RIGHT TO REPAYMENT OF INDEBTEDNESS
- You each agree that we may (without prior notice and when permitted by law)
charge against and deduct from the account balance of any account which you are
an owner any due and payable debt owed to us now or in the future, by any of you
having the right of withdrawal, to the extent of such persons' or legal entity's
right to withdraw. If the debt arises from a note, "any due and payable debt" includes
the total amount of which we are entitled to demand payment under the terms of the
note at the time we charge the account, including any balance the due date for which
we properly accelerate under the note.
In addition
to these contract rights, we may also have rights under a "statutory lien." A "lien"
on property is a creditor's right to obtain ownership of the property in the event
a debtor defaults on a debt. A "statutory lien" is one created by federal or state
statute. If federal or state law provides us with a statutory lien, then we are
authorized to apply, without prior notice, your shares and dividends to any debt
you owe us, in accord with the statutory lien.
Neither our contract rights nor rights under a
statutory lien apply to this account if: (a) it is an Individual Retirement Account
or other tax-deferred retirement account, or (b) the debt is created by a consumer
credit transaction under a credit card plan (but this does not affect our rights
under any consensual security interest), or (c) the debtor's right of withdrawal
arises only in a representative capacity. We will not be liable for the dishonor
of any check or draft when the dishonor occurs because we charge and deduct an amount
you owe us from your account. You agree to hold us harmless from any claim arising
as a result of our exercise of our right to repayment.
CONVENIENCE ACCOUNT AGENT (Single-Party
Accounts only) - A convenience account, as defined by Florida law, means a deposit
account other than a certificate of deposit, in the name of one individual, in which
one or more individuals have been designated as agent with the right to make deposits
to and withdraw funds from or draw checks on such account on the owner's behalf.
A single individual is the owner, and the agent is merely designated to conduct
transactions on the owner's behalf. Only the owner may designate, substitute, or
remove an agent. We undertake no obligation to monitor transactions to determine
that they are on the owner's behalf.
RESTRICTIVE LEGENDS - We are
not required to honor any restrictive legend on checks you write unless we have
agreed in writing to the restriction. Examples of restrictive legends are "must
be presented within 90 days" or "not valid for more than $1,000.00."
PAYMENT ORDER OF ITEMS - The
law permits us to pay items (such as checks or drafts) drawn on your account in
any order. To assist you in handling your account with us, we are providing you
with the following information regarding how we process the items that you write.
When processing items drawn on your account, our policy is to pay them according
to the dollar amount. We pay the smallest items first. The order in which items
are paid is important if there is not enough money in your account to pay all of
the items that are presented. Our payment policy minimizes the number of items that
may result in an overdraft or NSF fee. If an item is presented without sufficient
funds in your account to pay it, we may, at our discretion, pay the item (creating
an overdraft) or return the item (NSF). The amounts of the overdraft and NSF fees
are disclosed elsewhere. We encourage you to make careful records and practice good
account management. This will help you to avoid writing checks or drafts without
sufficient funds and incurring the resulting fees.
PLEDGES - Unless we agree otherwise
in writing, each owner of this account may pledge all or any part of the funds in
it for any purpose to which we agree. Any pledge of this account must first be satisfied
before the rights of any surviving account owner or account beneficiary become effective.
ACH AND WIRE TRANSFERS - This
agreement is subject to Article 4A of the Uniform Commercial Code - Fund Transfers
as adopted in the state in which you have your account with us. If you originate
a fund transfer for which Fedwire is used, and you identify by name and number a
beneficiary financial institution, an intermediary financial institution or a beneficiary,
we and every receiving or beneficiary financial institution may rely on the identifying
number to make payment. We may rely on the number even if it identifies a financial
institution, person or account other than the one named. You agree to be bound by
automated clearing house association rules. These rules provide, among other things,
that payments made to you, or originated by you, are provisional until final settlement
is made through a Federal Reserve Bank or payment is otherwise made as provided
in Article 4A-403(a) of the Uniform Commercial Code. If we do not receive such payment,
we are entitled to a refund from you in the amount credited to your account and
the party originating such payment will not be considered to have paid the amount
so credited. If we receive a credit to an account you have with us by wire or ACH,
we are not required to give you any notice of the payment order or credit.
(We) may accept on (your) behalf payments
to (your) account which have been transmitted through one or more Automated Clearing
Houses (ACH) and which are not subject to the Electronic Fund Transfer Act and (your)
rights and obligations with respect to such payments shall be construed in accordance
with and governed by laws of the state of Florida as provided by the operating rules
of the National Automated Clearing House Association, which are applicable to ACH
transactions involving your account.
FACSIMILE SIGNATURES - You authorize
us, at any time, to charge you for all checks, drafts, or other orders, for the
payment of money, that are drawn on us regardless of by whom or by what means the
facsimile signature(s) may have been affixed so long as they resemble the facsimile
signature specimen filed with us, and contain the required number of signatures
for this purpose.
POWER OF ATTORNEY - You may
wish to appoint an agent to conduct transactions on your behalf. (We, however, have
no duty or agreement whatsoever to monitor or insure that the acts of the agent
are for your benefit.) This may be done by allowing your agent to sign in that capacity
on the signature card or by separate form, such as a power of attorney. A power
of attorney continues until your death or the death of the person given the power.
If the power of attorney is not "durable," it is revoked when you become incompetent.
We may continue to honor the transactions of the agent until: (a) we have received
written notice or have actual knowledge of the termination of the authority or the
death of an owner, and (b) we have had a reasonable opportunity to act on that notice
or knowledge. You agree not to hold us responsible for any loss or damage you may
incur as a result of our following instructions given by an agent acting under a
valid power of attorney.
STALE-DATED CHECKS - We are
not obligated to, but may at our option, pay a check, other than a certified check,
presented for payment more than six months after its date. If you do not want us
to pay a stale-dated check, you must place a stop-payment order on the check in
the manner we have described elsewhere.
NCUA INSURANCE - Funds in your account(s)
with us are insured by the National Credit Union Administration (NCUA) and backed
by the full faith and credit of the United States Government. The amount of insurance
coverage you have depends on the number of accounts you have with us that are of
different "ownership." An individual account is one
unique form of "ownership"; a joint account, a pay-on-death account, and a self
directed qualified retirement account (e.g., an IRA) are examples of some of the
others. Share insurance for a person's self directed qualified retirement account
is up to $250,000. (An IRA is a self directed qualified retirement account as is
any account where the owner decides where and how to invest the balance.) Share
insurance for the other ownerships is at least $100,000 per interest of the owner.
If you want a more detailed explanation or additional information, you may ask us
or contact the NCUA. You can also visit the NCUA website at www.ncua.gov and click
on the Share Insurance link. The link includes detailed contact information as well
as a share insurance estimator.
INDORSEMENTS - We may accept for deposit
any item payable to you or your order, even if they are not indorsed by you. We
may give cash back to any one of you. We may supply any missing indorsement(s) for
any item we accept for deposit or collection, and you warrant that all indorsements
are genuine.
UNCLAIMED PROPERTY - The law
establishes procedures under which unclaimed property must be surrendered to the
state. (We may have our own rules regarding dormant accounts, and if we charge a
fee for dormant accounts it will be disclosed to you elsewhere.) Generally, the
funds in your account are considered unclaimed if you have not had any activity
or communication with us regarding your account over a period of years. Ask us if
you want further information about the period of time or type of activity that will
prevent your account from being unclaimed. If your funds are surrendered to the
state, you may be able to reclaim them, but your claim must be presented to the
state. Once your funds are surrendered, we no longer have any liability or responsibility
with respect to the funds.
DEATH OR INCOMPETENCE - You
agree to notify us promptly if any person with a right to withdraw funds from your
account(s) dies or becomes legally incompetent. We may continue to honor your checks,
items, and instructions until: (a) we know of your death or incompetence, and (b)
we have had a reasonable opportunity to act on that knowledge. You agree that we
may pay or certify checks drawn on or before the date of death or legal incompetence
for up to ten (10) days after your death or legal incompetence unless ordered to
stop payment by someone claiming an interest in the account.
FIDUCIARY ACCOUNTS - Accounts
may be opened by a person acting in a fiduciary capacity. This account may be opened
and maintained by a person or persons named as a trustee under a written trust agreement,
or as executors, administrators, or conservators under court orders. You understand
that by merely opening such an account, we are not acting in the capacity of a trustee
in connection with the trust nor do we undertake any obligation to monitor or enforce
the terms of the trust or letters.
CASH TRANSACTION REPORTING - To help law enforcement agencies detect illegal activities, the law requires all
financial institutions to gather and report information on some types of cash transactions.
If the information we need to complete the report is not provided, we are required
to refuse to handle the transaction. If you have any questions regarding these rules,
please contact your local Internal Revenue Service office.
CREDIT VERIFICATION - You agree
that we may verify credit and employment history by any necessary means, including
preparation of a credit report by a credit reporting agency.
LOST, DESTROYED, OR STOLEN CERTIFIED,
CASHIER'S, OR TELLER'S CHECKS - Under some circumstances you may be able to
assert a claim for the amount of a lost, destroyed, or stolen certified, cashier's
or teller's check. To assert the claim: (a) you must be the remitter (or drawer
of a certified check) or payee of the check, (b) we must receive notice from you
describing the check with reasonable certainty and asking for payment of the amount
of the check, (c) we must receive the notice in time for us to have a reasonable
opportunity to act on it, and (d) you must give us a declaration (in a form we require)
of your loss with respect to the check. You can ask us for a declaration form. Even
if all of these conditions are met, your claim may not be immediately enforceable.
We may pay the check until the ninetieth day after the date of the check (or date
of acceptance of a certified check). Therefore, your claim is not enforceable until
the ninetieth day after the date of the check or date of acceptance, and the conditions
listed above have been met. If we have not already paid the check, on the day your
claim is enforceable we become obligated to pay you the amount of the check. We
will pay you in cash or issue another certified check.
At our option, we may pay you the amount
of the check before your claim becomes enforceable. However, we will require you
to agree to indemnify us for any losses we might suffer. This means that if the
check is presented after we pay your claim, and we pay the check, you are responsible
to cover our losses. We may require you to provide a surety bond to assure that
you can pay us if we suffer a loss.
TRANSACTIONS BY MAIL - You may
deposit checks by mail. You should indorse the check being sent through the mail
with the words "For Deposit Only" and should include your correct account number
underneath to ensure the check is credited to the correct account. If you do not
provide us with instructions indicating how or where the check should be credited,
we may apply it to any account or any loan balance you have with us or we may return
the check to you. Receipts for such transactions will be mailed to you only if a
self-addressed stamped envelope is provided. Following your deposit, examine your
statement carefully or call us to ensure that we received the item. Do not send
cash through the mail for deposit.
LEGAL ACTIONS AFFECTING YOUR ACCOUNT
- If we are served with a subpoena, restraining order, writ of attachment or
execution, levy, garnishment, search warrant, or similar order relating to your
account (termed "legal action" in this section), we will comply with that legal
action. In these cases, we will not have any liability to you if there are insufficient
funds to pay your items because we have withdrawn funds from your account or in
any way restricted access to your funds in accordance with the legal action. Any
fees or expenses we incur in responding to any legal action (including, without
limitation, attorneys' fees and our internal expenses) may be charged against your
account. The list of fees applicable to your account(s) provided elsewhere may specify
additional fees that we may charge for certain legal actions.
CHECK PROCESSING - We may process
items mechanically by relying on the information encoded along the bottom of the
items. This means that we do not individually examine all of your items to determine
if the item is properly completed, signed and indorsed.
We may accept, pay, certify or charge items in any order. We may determine the amount
of available funds in your account for the purpose of deciding whether to return
an item for insufficient funds at any time between the time we receive the item
and when we return the item or send a notice in lieu of return. We need only make
one determination, but if we choose to make a subsequent determination, the account
balance at the subsequent time will determine whether there are insufficient available
funds.
CHECK STORAGE AND COPIES - You agree that
you will not receive your canceled checks. We will store your canceled checks or
copies of them for a reasonable retention period. You may request copies from us
in the manner we require.
SECURITY - It is your responsibility
to protect the account numbers and electronic access devices (e.g., an ATM card)
we provide you for your account(s). Do not discuss, compare, or share information
about your account number(s) with anyone unless you are willing to give them full
use of your money. An account number can be used by thieves to encode your number
on a false demand draft which looks like and functions like an authorized check.
If you furnish your access device and grant actual authority to make transfers to
another person (a family member or coworker, for example) who then exceeds that
authority, you are liable for the transfers unless we have been notified that transfers
by that person are no longer authorized.
Your account number can also be used
to electronically remove money from your account. If you provide your account number
in response to a telephone solicitation for the purpose of making a transfer (to
purchase a service or merchandise, for example), payment can be made from your account
even though you did not contact us directly and order the payment.
You must also take precaution in safeguarding
your blank checks. Notify us at once if you believe your checks have been lost or
stolen. As between you and us, if you are negligent in safeguarding your checks,
you must bear the loss entirely yourself or share the loss with us (we may have
to share some of the loss if we failed to use ordinary care and if we substantially
contributed to the loss).
DEPOSIT OF PREAUTHORIZED DRAFTS
- You agree to take back any preauthorized draft deposited into your account
that is returned. We may reverse any credit made to your account for the preauthorized
draft, or otherwise collect from you the amount of the preauthorized draft. You
agree that you will not deposit a preauthorized draft drawn on a person's bank account
without that person's express, verifiable authorization, and that you will maintain
a record of the express verifiable authorization for 24 months from the date of
the authorization.
MONITORING AND RECORDING TELEPHONE
CALLS - We may monitor or record phone calls for security reasons and to ensure
that you receive courteous and efficient service. You consent in advance to any
such recording. We need not remind you of our recording before each phone conversation.
CLAIM OF LOSS - If you claim
a credit or refund because of a forgery, alteration, or any other unauthorized withdrawal,
you agree to cooperate with us in the investigation of the loss, including giving
us an affidavit containing whatever reasonable information we require concerning
your account, the transaction, and the circumstances surrounding the loss. You will
notify law enforcement authorities of any criminal act related to the claim of lost,
missing, or stolen checks or unauthorized withdrawals. We will have a reasonable
period of time to investigate the facts and circumstances surrounding any claim
of loss. Unless we have acted in bad faith, we will not be liable for special or
consequential damages, including loss of profits or opportunity, or for attorneys'
fees incurred by you.
You agree that you will not waive any
rights you have to recover your loss against anyone who is obligated to repay, insure,
or otherwise reimburse you for your loss. You will pursue your rights or, at our
option, assign them to us so that we may pursue them. Our liability will be reduced
by the amount you recover or are entitled to recover from these other sources.
RESOLVING ACCOUNT DISPUTES - We may place an administrative hold on the funds in your account (refuse payment
or withdrawal of the funds) if it becomes subject to a claim adverse to (1) your
own interest; (2) by others claiming an interest as survivors or beneficiaries of
your account; or (3) a claim arising by operation of law. The hold may be placed
for such period of time as we believe reasonably necessary to allow a legal proceeding
to determine the merits of the claim or until we receive evidence satisfactory to
us that the dispute has been resolved. We will not be liable for any items that
are dishonored as a consequence of placing a hold on funds in your account for these
reasons.
HEALTH SAVINGS ACCOUNTS (HSA) - For
your convenience, we permit you to take distributions from your HSA by check. This
feature can raise a variety of tax concerns - for example getting additional cash
back on an HSA checking transaction. As a result, if you have more than one account
with us, it is a good practice to make sure you are using the appropriate checkbook
for the transaction. Also, it is your responsibility to ensure your distributions
and other actions related to the HSA comply with the law, including federal tax
law. As always, we recommend consulting a legal or tax professional if you have
any questions about managing your HSA. The terms of this agreement are intended
to work in conjunction with the HSA Agreement provided to you earlier. In the event
of a conflict, the terms of the HSA Agreement control. You understand that your
HSA is intended to be used for payment of qualified medical expenses. It is your
responsibility to satisfy any tax liability resulting from use of your HSA for any
purpose other than payment or reimbursement of qualified medical expenses. We do
not monitor the purpose of any transaction to or from your HSA. Nor are we responsible
for ensuring your eligibility for making contributions or ensuring withdrawals are
used for payment or reimbursement of qualified medical expenses. Refer to your HSA
Agreement for more information relating to the use of your HSA.
--------------------------
CHECK CARD AGREEMENT
Set forth below are specific agreements by
you pertaining to your use of the CFE Federal Credit Union Check Card ("Check Card").
Any use of the Check Card confirms your acceptance of the terms and conditions of
this agreement. If you have a joint account, both
of you are bound by this agreement and each of you are responsible for payment of
the entire amounts which may become due and we can enforce this agreement against
any of you individually or all of you together. This agreement applies only to the
share draft account designated for use in connection with your Check Card, and is
in addition to any other agreements pertaining to such account. Your use of the
Check Card, and your rights and obligations associated therewith, are also subject
to all matters contained in the following provisions regarding Electronic Fund Transfers
Your Rights and Responsibilities.
When you use your Check Card, or permit someone
else to use it, for a purchase or cash advance, you authorize us to charge your
designated share draft account for the entire amount involved.
Although there will be no separate
fees for Check Card transactions, each Check Card transaction may be treated like
a share draft for purposes of computing any applicable charges for the designated
share draft account as set forth on the separate CFEFCU FEE SCHEDULE. The Credit
Union retains the right, however, to impose a minimum balance requirement and/or
per transaction or other fees for Check Card transactions.
Since the Check Card transactions result
in direct charges to the designated share draft account, there are no stop payment
privileges in connection with your use of the Check Card.
If you are entitled to receive a refund
from a merchant for a purchase made with your Check Card, you will not receive cash
but, instead, your Check Card will be used again by the merchant to make a credit
to your share draft account.
We are not responsible for the refusal
of anyone to honor your Check Card.
Either you or we may terminate this
Agreement as to any card and revoke the card at any time. You shall be relieved
of liability as to any transactions occurring after such termination, but such termination
shall not effect any liability you have with respect to transactions initiated before
such termination. Upon any such termination the Check Card shall be returned to
the Credit Union.
We may amend this agreement, or any
of the terms applicable to your use of the Check Card, in any respect and at any
time by giving you written notice. If any such change would result in increased
fees for you, increased liability to you, fewer types of transfers available to
you, or stricter limitations on the frequency or dollar amounts of transfers available
to you, you will be given at least twenty (20) days prior notice of any such change.
However, if an immediate change in terms or conditions is necessary to maintain
or restore the security of your designated share draft account or the Check Card
system, such change may be made without prior notice to you. If we make such a change
for security reasons, and such change is permanent and disclosure thereof would
not jeopardize the security of the account or system, we will notify you in writing
on or with the next regularly scheduled periodic statement or within thirty (30)
days of making such change permanent.
This agreement is intended to be enforced
to the full extent of applicable law. However, if any provision of this agreement
would be unlawful, such provision shall be deemed stricken, or this agreement deemed
amended, to the extent necessary to conform to such law, and the rest of this agreement
will remain in full force and effect, except as modified by such stricken or amended
provision.
All terms and conditions applicable
to the designated share draft account remain in full force and effect, except as
to those transactions or matters which are specifically covered by this agreement.
--------------------------
NOTICE OF NEGATIVE INFORMATION
Federal law requires us to provide the following
notice to members before any "negative information" may be furnished to a nationwide
consumer reporting agency. "Negative information" includes information concerning
delinquencies, overdrafts or any form of default. This notice does not mean that
we will be reporting such information about you, only that we may report such information
about members that have not done what they are required to do under our agreement.
After providing this notice, additional
negative information may be submitted without providing another notice.
We may report information about
your account to credit bureaus. Late payments, missed payments or other defaults
on your account may be reflected in your credit report.
--------------------------
ELECTRONIC FUND TRANSFERS
YOUR RIGHTS
AND RESPONSIBILITIES
Indicated below are types of Electronic Fund
Transfers we are capable of handling, some of which may not apply to your account.
Please read this disclosure carefully because it tells you your rights and obligations
for the transactions listed. You should keep this notice for future reference.
Electronic Fund Transfers Initiated By
Third Parties. You may authorize a third party to initiate electronic fund transfers
between your account and the third party's account. These transfers to make or receive
payment may be one-time occurrences or may recur as directed by you. These transfers
may use the Automated Clearing House (ACH) or other payments network. Your authorization
to the third party to make these transfers can occur in a number of ways. For example,
your authorization to convert a check or draft to an electronic fund transfer or
to electronically pay a returned check or draft charge can occur when a merchant
provides you with notice and you go forward with the transaction (typically, at
the point of purchase, a merchant will post a sign and print the notice on a receipt).
In all cases, these third party transfers will require you to provide the third
party with your account number and credit union information. This information can
be found on your check or draft as well as on a deposit or withdrawal
slip. Thus, you should only provide your credit union and account
information (whether over the phone, the Internet, or via some other method) to
trusted third parties whom you have authorized to initiate these electronic fund
transfers. Examples of these transfers include, but are not limited to:
- Preauthorized credits. You
may make arrangements for certain direct deposits to be accepted into your checking
or share savings account(s).
- Preauthorized payments. You may make arrangements to pay certain recurring bills from your checking,
share savings, or money market account(s).
- Electronic check or
draft conversion. You may authorize a merchant or other payee to make a one-time
electronic payment from your checking or share draft account using information from
your check or draft to pay for purchases or pay bills.
- Electronic returned
check or draft charge. You may authorize a merchant or other payee to initiate
an electronic funds transfer to collect a charge in the event a check or draft is
returned for insufficient funds.
M.A.T.T. Telephone Transfers - types of
transfers - You may access your account 24 hours a day by telephone at 407-896-9411
(Orlando) or 800-771-9411 (outside Orlando) using your Personal Identification Number
(PIN), a touch tone phone, and your account numbers, to:
- transfer funds from checking
to checking
- transfer funds from checking
to share savings
- transfer funds from share
savings to checking
- transfer funds from share
savings to share savings
- transfer funds from line
of credit to checking
- transfer funds from line
of credit to share savings
- transfer funds from checking
to loan accounts with us
- transfer funds from share
savings to loan accounts with us
- transfer funds between
accounts (contact credit union for details)
- get information about:
- the account balance of checking accounts
- the last deposit to checking
accounts
- the last withdrawal from checking
accounts
- the account balance of share
savings accounts
- the last deposit to share
savings accounts
- the last withdrawal from share
savings accounts
- loan accounts with us
ATM Transfers - ACCEL, Cirrus, Exchange,
and CU24 Networks - types of transfers and dollar limitations - You may access
your account(s) by ATM using your ATM card and personal identification number or
your Debit card and personal identification number, to:
- make deposits to checking or
share savings account(s)
- get cash withdrawals
from checking or share savings account(s)
- you may withdraw no more than $600.00
per day with an ATM card
- transfer funds from share savings
to checking account(s)
- transfer funds from checking
to share savings account(s)
- transfer funds from line
of credit to checking account(s)
- transfer funds from share
savings to Holiday Share accounts with an ATM card
- transfer funds from Summer
Share to checking accounts with a debit card
- make payments from checking
account(s) to CFE Federal Credit Union
- get information about:
- the account balance of your checking
accounts
- the account balance of your
share savings accounts
- your line of credit
- get statement of account history
Some of these services may not be available
at all terminals.
Types of ATM Point-of-Sale Transactions
- You may access your checking account(s) to purchase goods (in person), pay
for services (in person), and get cash from a merchant, if the merchant permits,
or from a participating financial institution.
Point-of-Sale Transactions - dollar
limitations - Using your ATM card:
- you may not exceed $600.00 in
transactions per day
Types of Debit Card Point-of-Sale
Transactions - You may access your checking account(s) to purchase goods (in
person or by phone), pay for services (in person or by phone), get cash from a merchant,
if the merchant permits, or from a participating financial institution, and do anything
that a participating merchant will accept.
Currency Conversion. When you
use your Visa Debit Card (Check Card) or Visa Credit Card at a merchant that settles
in currency other than US dollars, the charge will be converted into the US dollar
amount. The currency conversion rate used to determine the transaction amount in
US dollars is either a rate selected by Visa from the range of rates available in
wholesale currency markets for the applicable central processing date, which rate
may vary from the rate Visa itself receives, or the government-mandated rate in
effect for the applicable central processing date, plus 1%. The conversion rate
in effect on the processing date may differ from the rate in effect on the transaction
date or posting date.
Advisory Against Illegal Use. You agree not to use your card(s) for illegal gambling or other illegal purpose.
Display of a payment card logo by, for example, an online merchant does not necessarily
mean that transactions are lawful in all jurisdictions in which the cardholder may
be located.
M.A.T.T. Web Computer Transfers
- types of transfers - You may access your account(s) by computer by internet
access to mycfe.com and using your personal identification number and your account
numbers, to:
- transfer funds from checking to
checking
- transfer funds from checking
to share savings
- transfer funds from share
savings to checking
- transfer funds from share
savings to share savings
- transfer funds from line
of credit to checking
- transfer funds from line
of credit to share savings
- make payments from checking
to loan accounts with us
- make payments from checking
to third parties
- make payments from share
savings to loan accounts with us excluding credit cards
- get information about:
- the account balance of checking
accounts
- the account balance of share
savings accounts
- loan balances, cross account
transfers, changing PIN number, account histories, interest earned, check cleared
status, and withdrawals by draft by mail to member's address of record
Health Savings Accounts (HSA). We permit
some electronic fund transfers to and/or from your HSA. The electronic fund transfers
we permit are offered for the convenience of managing your HSA. However, electronically
moving funds to or from your HSA - for example, depositing more than the allowable
amount, or getting additional cash back on an HSA debit card transaction - can raise
a variety of tax concerns. As a result, before electronically accessing any account
you may have with us, it is a good practice to make sure you are using the correct
access device (such as a card) or accessing the appropriate account for the transaction.
Also, it is your responsibility to ensure the contributions, distributions, and
other actions related to your HSA, comply with the law, including federal tax law.
As always, we recommend consulting a legal or tax professional if you have any questions
about managing your HSA. The terms of this disclosure are intended to work in conjunction
with the HSA Agreement provided to you earlier. In the event of a conflict, the
terms of the HSA Agreement control. You understand that your HSA is intended to
be used for payment of qualified medical expenses. It is your responsibility to
satisfy any tax liability resulting from use of your HSA for any purpose other than
payment or reimbursement of qualified medical expenses. We do not monitor the purpose
of any transaction to or from your HSA. Nor are we responsible for ensuring your
eligibility for making contributions or ensuring withdrawals are used for payment
or reimbursement of qualified medical expenses. Refer to your HSA Agreement for
more information relating to the use of your HSA.
FEES
- We do not charge for direct
deposits to any type of account.
- We do not charge for
a preauthorized payment made from your account(s).
- Please refer to our separate
fee schedule for additional information about charges.
Except as indicated elsewhere, we do
not charge for these electronic fund transfers.
ATM Operator/Network Fees. When you
use an ATM not owned by us, you may be charged a fee by the ATM operator or any
network used (and you may be charged a fee for a balance inquiry even if you do
not complete a fund transfer).
DOCUMENTATION
- Terminal transfers. You can get a receipt at the time you make a transfer to or from your account
using an automated teller machine or point-of-sale terminal. However, you may not
get a receipt if the amount of the transfer is $15 or less.
- Preauthorized credits. If you
have arranged to have direct deposits made to your account at least once every 60
days from the same person or company, you can call us at 407-896-9411 (Orlando)
or 800-771-9411 (outside Orlando) to find out whether or not the deposit has been
made.
- Periodic statements.
You will get a monthly account statement from
us for your checking accounts.
You will get a monthly account statement
from us for your share savings accounts, unless there are no transfers in a particular
month. In any case, you will get a statement at least quarterly.
PREAUTHORIZED PAYMENTS
- Right to stop payment and procedure
for doing so. If you have told us in advance to make regular payments out of
your account, you can stop any of these payments. Here is how:
Call or write us at the telephone number or
address listed in this brochure in time for us to receive your request 3 business
days or more before the payment is scheduled to be made. If you call, we may also
require you to put your request in writing and get it to us within 14 days after
you call.
Please refer to our separate fee schedule
for the amount we will charge you for each stop payment order you give.
- Notice of varying amounts. If
these regular payments may vary in amount, the person you are going to pay will
tell you, 10 days before each payment, when it will be made and how much it will
be. (You may choose instead to get this notice only when the payment would differ
by more than a certain amount from the previous payment, or when the amount would
fall outside certain limits that you set.)
- Liability for failure to
stop payment of preauthorized transfer. If you order us to stop one of these
payments 3 business days or more before the transfer is scheduled, and we do not
do so, we will be liable for your losses or damages.
FINANCIAL INSTITUTION'S LIABILITY
Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct
amount according to our agreement with you, we will be liable for your losses or
damages. However, there are some exceptions. We will not be liable, for instance:
- If, through no fault of ours, you do not
have enough money in your account to make the transfer.
- If you have an overdraft line and
the transfer would go over the credit limit.
- If the automated teller machine
where you are making the transfer does not have enough cash.
- If the terminal or system was not
working properly and you knew about the breakdown when you started the transfer.
- If circumstances beyond our control
(such as fire or flood) prevent the transfer, despite reasonable precautions that
we have taken.
- There may be other exceptions stated
in our agreement with you.
CONFIDENTIALITY
We will disclose information to third parties
about your account or the transfers you make:
- where it is necessary for completing transfers;
or
- in order to verify the existence
and condition of your account for a third party, such as a credit bureau or merchant;
or
- in order to comply with government
agency or court orders; or
- as explained in the Privacy Disclosure
contained elsewhere in this document.
UNAUTHORIZED TRANSFERS
(a) Consumer liability.
Generally. Tell us AT ONCE if you believe your card and/or code has been lost or stolen,
or if you believe that an electronic fund transfer has been made without your permission
using information from your check or draft. Telephoning is the best way of keeping
your possible losses down. You could lose all the money in your account (plus your
maximum overdraft line of credit). If you tell us within 2 business days after you
learn of the loss or theft of your card and/or code, you can lose no more than $50
if someone used your card and/or code without your permission.
If you do NOT tell us within 2 business
days after you learn of the loss or theft of your card and/or code, and we can prove
we could have stopped someone from using your card and/or code without your permission
if you had told us, you could lose as much as $500.
Also, if your statement shows transfers
that you did not make, including those made by card, code or other means, tell us
at once. If you do not tell us within 60 days after the statement was mailed to
you, you may not get back any money you lost after the 60 days if we can prove that
we could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip
or a hospital stay) kept you from telling us, we will extend the time periods.
Additional Limit on
Liability for Visa Debit Card (Check Card). Unless you have been grossly negligent
or have engaged in fraud, you will not be liable for any unauthorized transactions
using your lost or stolen Visa Debit Card (Check Card). This additional limit on
liability does not apply to ATM transactions or to transactions using your Personal
Identification Number which are not processed by VISA®.
(b) Contact in event of unauthorized transfer. If you believe your card and/or code has been lost or stolen or that someone has
transferred or may transfer money from your account without your permission, call
inside the United States 800-449-7728 and outside the United States 727-299-2449,
or write us at the address listed in this brochure. You should also call the number
or write to the address listed in this brochure if you believe a transfer has been
made using the information from your check or draft without your permission.
ERROR RESOLUTION NOTICE
In Case of Errors or Questions About Your
Electronic Transfers, Call or Write us at the telephone number or address listed
in this brochure, as soon as you can, if you think your statement or receipt is
wrong or if you need more information about a transfer listed on the statement or
receipt. We must hear from you no later than 60 days after we sent the FIRST statement
on which the problem or error appeared.
- Tell us your name and account number (if
any).
- Describe the error or the transfer
you are unsure about, and explain as clearly as you can why you believe it is an
error or why you need more information.
- Tell us the dollar amount of the
suspected error.
If you tell us orally, we may require that
you send us your complaint or question in writing within 10 business days.
We will determine whether an error
occurred within 10 business days (5 business days for Visa Debit Card point-of-sale
transactions and 20 business days if the transfer involved a new account) after
we hear from you and will correct any error promptly. If we need more time, however,
we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale
transaction, or a foreign-initiated transfer) to investigate your complaint or question.
If we decide to do this, we will credit your account within 10 business days (5
business days for Visa Debit Card point-of-sale transactions and 20 business days
if the transfer involved a new account) for the amount you think is in error, so
that you will have the use of the money during the time it takes us to complete
our investigation. If we ask you to put your complaint or question in writing and
we do not receive it within 10 business days, we may not credit your account. Your
account is considered a new account for the first 30 days after the first deposit
is made, unless each of you already has an established account with us before this
account is opened.
We will tell you the results within
three business days after completing our investigation. If we decide that there
was no error, we will send you a written explanation.
You may ask for copies of the documents
that we used in our investigation.[
CFE FEDERAL CREDIT UNION
MEMBER SERVICE DEPARTMENT
1000 PRIMERA BOULEVARD
LAKE MARY, FL 32746
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: 407-896-9411 (Orlando) or 800-771-9411 (outside Orlando)
MORE DETAILED INFORMATION IS AVAILABLE
ON
REQUEST
NOTICE OF ATM/NIGHT DEPOSIT
FACILITY
USER PRECAUTIONS
As with all financial transactions, please
exercise discretion when using an automated teller machine (ATM) or night deposit
facility. For your own safety, be careful. The following suggestions may be helpful.
- Prepare for your transactions
at home (for instance, by filling out a deposit slip) to minimize your time at the
ATM or night deposit facility.
- Mark each transaction in your
account record, but not while at the ATM or night deposit facility. Always save
your ATM receipts. Don't leave them at the ATM or night deposit facility because
they may contain important account information.
- Compare your records with the
account statements you receive.
- Don't lend your ATM card to anyone.
- Remember, do not leave your card
at the ATM. Do not leave any documents at a night deposit facility.
- Protect the secrecy of your Personal
Identification Number (PIN). Protect your ATM card as though it were cash. Don't
tell anyone your PIN. Don't give anyone information regarding your ATM card or PIN
over the telephone. Never enter your PIN in any ATM that does not look genuine,
has been modified, has a suspicious device attached, or is operating in a suspicious
manner. Don't write your PIN where it can be discovered. For example, don't keep
a note of your PIN in your wallet or purse.
- Prevent others from seeing you
enter your PIN by using your body to shield their view.
- If you lose your ATM card
or if it is stolen, promptly notify us. You should consult the other disclosures
you have received about electronic fund transfers for additional information about
what to do if your card is lost or stolen.
- When you make a transaction, be
aware of your surroundings. Look out for suspicious activity near the ATM or night
deposit facility, particularly if it is after sunset. At night, be sure that the
facility (including the parking area and walkways) is well lighted. Consider having
someone accompany you when you use the facility, especially after sunset. If you
observe any problem, go to another ATM or night deposit facility.
- Don't accept assistance from anyone
you don't know when using an ATM or night deposit facility.
- If you notice anything suspicious
or if any other problem arises after you have begun an ATM transaction, you may
want to cancel the transaction, pocket your card and leave. You might consider using
another ATM or coming back later.
- Don't display your cash; pocket
it as soon as the ATM transaction is completed and count the cash later when you
are in the safety of your own car, home, or other secure surrounding.
- At a drive-up facility, make sure
all the car doors are locked and all of the windows are rolled up, except the driver's
window. Keep the engine running and remain alert to your surroundings.
- We want the ATM and night deposit
facility to be safe and convenient for you. Therefore, please tell us if you know
of any problem with a facility. For instance, let us know if a light is not working
or there is any damage to a facility. Please report any suspicious activity or crimes
to both the operator of the facility and the local law enforcement officials immediately.
--------------------------
YOUR ABILITY TO WITHDRAW FUNDS
This policy statement applies to "transaction"
accounts and share savings accounts. Transaction accounts, in general, are accounts
which permit an unlimited number of payments to third persons and an unlimited number
of telephone and preauthorized transfers to other accounts of yours with us. Share
draft accounts are the most common transaction accounts. Feel free to ask us whether
any of your other accounts might also be under this policy.
Our policy is to delay the availability
of funds from your check deposits. During the delay, you may not withdraw the funds
in cash and we will not use the funds to pay checks that you have written.
Please remember that even after we
have made funds available to you, and you have withdrawn the funds, you are still
responsible for checks you deposit that are returned to us unpaid and for any other
problems involving your deposit.
DETERMINING THE AVAILABILITY OF A DEPOSIT
The length of the delay is counted in business
days from the day of your deposit. Every day is a business day except Saturdays,
Sundays, and federal holidays. If you make a deposit before closing on a business
day that we are open, we will consider that day to be the day of your deposit. However,
if you make a deposit after closing or on a day we are not open, we will consider
that the deposit was made on the next business day we are open.
The length of the delay varies depending
on the type of deposit and is explained below.
Same-Day Availability
- Funds from the following to your account will
be available on the day we receive the deposit:
- Electronic payments.
- U.S. Treasury checks.
- Checks drawn on CFE Federal Credit
Union.
- If you make the deposit in person to one of
our employees, funds from the following deposits are also available on the day of
your deposit:
- Cash.
- State or local government checks.
- Cashier's, certified, and teller's
checks.
- Federal Reserve Bank checks, Federal
Home Loan Bank checks, and U.S. Postal Service money orders.
- If you do not make your deposit in person
to one of our employees (for example, if you mail the deposit), funds from these
deposits will be available on the second business day after the day we receive your
deposit.
Other Check Deposits
The delay for other check deposits depends
on whether the check is a local or a nonlocal check. To see whether a check is a
local or a nonlocal check, look at the routing number on the check:
If the first four digits of the routing number
(1234 in the examples above) are 0630, 2630, 0631, 2631, 0632, 2632, 0660, 2660,
0670, or 2670, then the check is a local check. Otherwise, the check is a nonlocal
check. Some checks are marked "payable through" and have a four- or nine-digit number
nearby. For these checks, use the four-digit number (or the first four digits of
the nine-digit number), not the routing number on the bottom of the check, to determine
if these checks are local or nonlocal. Our policy is to make funds from local and
nonlocal checks available as follows.
1. Local checks. The first $100 from
a deposit of local checks will be available on the day of your deposit. The remaining
funds will be available on the second business day after the day of your deposit.
For example, if you deposit a local
check of $700 on a Monday, $100 of the deposit is available on Monday. The remaining
$600 is available on Wednesday.
2. Nonlocal checks. The first $100 from a
deposit of nonlocal checks will be available on the day of your deposit. The remaining
funds will be available on the fifth business day after the day of your deposit.
For example, if you deposit a $700
nonlocal check on a Monday, $100 of the deposit is available on Monday. The remaining
$600 is available on Monday of the following week.
3. Local and nonlocal checks. If you deposit
both categories of checks, $100 from the checks will be available on the day of
your deposit, not $100 from each category of check.
If we cash a check for you that is drawn on
another bank, we may withhold the availability of a corresponding amount of funds
that are already in your account. Those funds will be available at the time funds
from the check we cashed would have been available if you had deposited it.
If we accept for deposit a check that
is drawn on another bank, we may make funds from the deposit available for withdrawal
immediately but delay your availability to withdraw a corresponding amount of funds
that you have on deposit in another account with us. The funds in the other account
would then not be available for withdrawal until the time periods that are described
elsewhere in this disclosure for the type of check that you deposited.
LONGER DELAYS MAY APPLY
Funds you deposit by check may be delayed
for a longer period under the following circumstances:
- We believe a check you deposit will not be
paid.
- You deposit checks totaling more than
$5,000 on any one day.
- You redeposit a check that has been
returned unpaid.
- You have overdrawn your account repeatedly
in the last six months.
- There is an emergency, such as failure
of computer or communications equipment.
We will notify you if we delay your ability
to withdraw funds for any of these reasons, and we will tell you when the funds
will be available. They will generally be available no later than the seventh business
day after the day of your deposit for local checks and the eleventh business day
after the day of your deposit for nonlocal checks.
SPECIAL RULES FOR NEW ACCOUNTS
If you are a new member, the following special
rules will apply during the first 30 days your account is open.
Funds from electronic direct deposits
to your account will be available on the day we receive the deposit. Funds from
deposits of cash, wire transfers, and the first $5,000 of a day's total deposits
of cashier's, certified, teller's, traveler's, and federal, state and local government
checks will be available on the same business day of your deposit if the deposit
meets certain conditions. For example, the checks must be payable to you. The excess
over $5,000 will be available on the ninth business day after the day of your deposit.
If your deposit of these checks (other than a U.S. Treasury check) is not made in
person to one of our employees, the first $5,000 will not be available until the
second business day after the day of your deposit.
Funds from all other check deposits
will be available on the ninth business day after the day of your deposit.
--------------------------
SUBSTITUTE CHECKS AND YOUR
RIGHTS
As our member we think it's important for
you to know about substitute checks. As a result, we want to advise you that you
may begin to see differences when you view your account information online or request
a copy of your original check for proof of payment. The following Substitute Check
Disclosure provides information about substitute checks and your rights. So you
will recognize a substitute check when you begin to receive them, we have included
a copy of the front side of a substitute check along with an explanation of the
substitute check's components.
What is a substitute check?
To make check processing faster, federal
law permits banks to replace original checks with "substitute checks." These checks
are similar in size to original checks with a slightly reduced image of the front
and back of the original check. The front of a substitute check states: "This is
a legal copy of your check. You can use it the same way you would use the original
check." You may use a substitute check as proof of payment just like the original
check.
Some or all of the checks that you
receive back from us may be substitute checks. This notice describes rights you
have when you receive substitute checks from us. The rights in this notice do not
apply to original checks or to electronic debits to your account. However, you have
rights under other law with respect to those transactions.
What are my rights regarding substitute
checks?
In certain cases, federal law provides
a special procedure that allows you to request a refund for losses you suffer if
a substitute check is posted to your account (for example, if you think that we
withdrew the wrong amount from your account or that we withdrew money from your
account more than once for the same check). The losses you may attempt to recover
under this procedure may include the amount that was withdrawn from your account
and fees that were charged as a result of the withdrawal (for example, bounced check
fees).
The amount of your refund under this
procedure is limited to the amount of your loss or the amount of the substitute
check, whichever is less. You also are entitled to interest on the amount of your
refund if your account is an interest-bearing account. If your loss exceeds the
amount of the substitute check, you may be able to recover additional amounts under
other law.
If you use this procedure, you may
receive up to $2,500 of your refund (plus interest if your account earns interest)
within 10 business days after we received your claim and the remainder of your refund
(plus interest if your account earns interest) not later than 45 calendar days after
we received your claim.
We may reverse the refund (including
any interest on the refund) if we later are able to demonstrate that the substitute
check was correctly posted to your account.
How do I make a claim for a refund?
If you believe that you have suffered
a loss relating to a substitute check that you received and that was posted to your
account, please contact us at:
- CFE Federal Credit Union
- 1000 Primera Boulevard
- Lake Mary, Florida 32746
- Attention: Member Service Department
- 407-896-9411 (Orlando) or 800-771-9411 (outside Orlando) Option 3
- info@mycfe.com
You must contact us within 60 calendar days of
the date that we mailed (or otherwise delivered by a means to which you agreed)
the substitute check in question or the account statement showing that the substitute
check was posted to your account, whichever is later. We will extend this time period
if you were not able to make a timely claim because of extraordinary circumstances.
- Your claim must include --
- A description of why you have
suffered a loss (for example, you think the amount withdrawn was incorrect);
- An estimate of the amount of
your loss;
- An explanation of why the substitute
check you received is insufficient to confirm that you suffered a loss; and
- A copy of the substitute check
or the following information to help us identify the substitute check: the check
number, the amount of the check, the date of the check, and the name of the person
to whom you wrote the check.
These numbers correspond with the numbers on the Substitute Check
Image:
- An image of the original check appears in the
upper right-hand corner of the substitute check.
- A substitute check is the same size
as a standard business check.
- The information in asterisks relates
to the "reconverting bank"--the financial institution that created the substitute
check.
- The information in brackets (appears
sideways facing check image) relates to the "truncating bank"--the financial institution
that took the original check out of the check processing system.
- The Legal Legend states: This
is a LEGAL COPY of your check. You can use it the same way
you would use the original check.
- The MICR lines at the bottom of the
image of the original and at the bottom of the substitute check are the same except
for the "4" at the beginning of the MICR line on the substitute check, which indicates
that it is a substitute check being moved forward for collection purposes. It is
also possible for the MICR line on the substitute check to begin with a "5" if the
item is being returned. The rest of the MICR line is the same as the original check
to ensure that it is processed as though it were the original.
--------------------------
TRUTH-IN-SAVINGS DISCLOSURE
SHARE SAVINGS ACCOUNT
COMMUNITY SHARE SAVINGS ACCOUNT
HEALTH SAVINGS ACCOUNT
Rate Information:
The dividend rate and annual percentage
yield may change every month. We may change the dividend rate for your account as
determined by the credit union board of directors.
Compounding and crediting - Dividends will be compounded every day. Dividends will be credited to your account
every month.
Dividend period - For this account
type, the dividend period is monthly, for example, the beginning date of the first
dividend period of the calendar year is January 1, and the ending date of such dividend
period is January 31. All other dividend periods follow this same pattern of dates.
The dividend declaration date is the last day of the dividend period, and for the
example above is January 31.
Minimum balance requirements:
The minimum required to open this account
is the purchase of a share in the credit union. Please see the bylaw requirements
in the Common Features section for additional information.
You must maintain a minimum daily balance
of $50.00 in your account each day to obtain the disclosed annual percentage yield.
Daily balance computation method
- Dividends are calculated by the daily balance method which applies a daily
periodic rate to the balance in the account each day.
Accrual of dividends on noncash
deposits - Dividends will begin to accrue on the business day you place noncash
items (for example, checks) to your account.
Transaction limitations:
During any calendar month, you may
not make more than six withdrawals or transfers to another credit union account
of yours or to a third party by means of a preauthorized, computer, or automatic
transfer or telephonic order or instruction. No more than three of the six transfers
may be made by check, draft, debit card (if applicable), or similar order to a third
party. If you exceed the transfer limitations set forth above in any calendar month,
your account will be subject to closure by the credit union.
Par value of a share:
The par value of a share in this account
is $5.00.
CHECKING ACCOUNT
(SHARE DRAFT)
Minimum balance requirements:
The minimum required to open this account
is the purchase of a share in this credit union. Please see the bylaw requirements
in the Common Features section for additional information.
Transaction limitations:
No transaction limitations apply to
this account unless otherwise stated in the Common Features section.
INSURED MONEY MARKET ACCOUNT
Rate Information:
The dividend rate and annual percentage
yield may change every month. We may change the dividend rate for your account as
determined by the credit union board of directors.
Compounding and crediting - Dividends will be compounded every day. Dividends will be credited to your account
every month.
Dividend period - For this account
type, the dividend period is monthly, for example, the beginning date of the first
dividend period of the calendar year is January 1, and the ending date of such dividend
period is January 31. All other dividend periods follow this same pattern of dates.
The dividend declaration date is the last day of the dividend period, and for the
example above is January 31.
Minimum balance requirements:
The minimum balance required to open
this account is $1,000.00.
Daily balance computation
method - Dividends are calculated by the daily balance method which applies
a daily periodic rate to the balance in the account each day.
Accrual of dividends on noncash deposits - Dividends will begin to accrue on the business day you place noncash items (for
example, checks) to your account.
Transaction limitations:
During any calendar month, you may
not make more than six withdrawals or transfers to another credit union account
of yours or to a third party by means of a preauthorized, computer, or automatic
transfer or telephonic order or instruction. No more than three of the six transfers
may be made by check, draft, debit card (if applicable), or similar order to a third
party. If you exceed the transfer limitations set forth above in any calendar month,
your account will be subject to closure by the credit union.
SUMMER SHARE ACCOUNT
Rate Information:
The dividend rate and annual percentage
yield may change every month. We may change the dividend rate for your account as
determined by the credit union board of directors.
Compounding and crediting - Dividends will be compounded every day. Dividends will be credited to your account
every month.
Dividend period - For this account
type, the dividend period is monthly, for example, the beginning date of the first
dividend period of the calendar year is January 1, and the ending date of such dividend
period is January 31. All other dividend periods follow this same pattern of dates.
The dividend declaration date is the last day of the dividend period, and for the
example above is January 31.
Minimum balance requirements:
You must maintain a minimum daily balance
of $50.00 in your account each day to obtain the disclosed annual percentage yield.
Daily balance computation method
- Dividends are calculated by the daily balance method which applies a daily
periodic rate to the balance in the account each day.
Accrual of dividends on noncash
deposits - Dividends will begin to accrue on the business day you place noncash
items (for example, checks) to your account.
Transaction limitations:
During any calendar month, you may
not make more than six withdrawals or transfers to another credit union account
of yours or to a third party by means of a preauthorized, computer, or automatic
transfer or telephonic order or instruction. No more than three of the six transfers
may be made by check, draft, debit card (if applicable), or similar order to a third
party. If you exceed the transfer limitations set forth above in any calendar month,
your account will be subject to closure by the credit union.
Par value of a share:
The par value of a share in this account
is $5.00.
HOLIDAY SHARE ACCOUNT
Rate Information:
The dividend rate and annual percentage
yield may change every month. We may change the dividend rate for your account as
determined by the credit union board of directors.
Compounding and crediting - Dividends will be compounded every day. Dividends will be credited to your account
every month.
Dividend period - For this account
type, the dividend period is monthly, for example, the beginning date of the first
dividend period of the calendar year is January 1, and the ending date of such dividend
period is January 31. All other dividend periods follow this same pattern of dates.
The dividend declaration date is the last day of the dividend period, and for the
example above is January 31.
Minimum balance requirements:
You must maintain a minimum daily balance
of $50.00 in your account each day to obtain the disclosed annual percentage yield.
Daily balance computation method
- Dividends are calculated by the daily balance method which applies a daily
periodic rate to the balance in the account each day.
Accrual of dividends on noncash
deposits - Dividends will begin to accrue on the business day you place noncash
items (for example, checks) to your account.
Transaction limitations:
During any calendar month, you may
not make more than six withdrawals or transfers to another credit union account
of yours or to a third party by means of a preauthorized, computer, or automatic
transfer or telephonic order or instruction. No more than three of the six transfers
may be made by check, draft, debit card (if applicable), or similar order to a third
party. If you exceed the transfer limitations set forth above in any calendar month,
your account will be subject to closure by the credit union.
Par value of a share:
The par value of a share in this account
is $5.00.
FUN SAVINGS ACCOUNT
Rate Information:
The dividend rate and annual percentage
yield may change every month. We may change the dividend rate for your account as
determined by the credit union board of directors.
Compounding and crediting - Dividends will be compounded every day. Dividends will be credited to your account
every month.
Dividend period - For this account
type, the dividend period is monthly, for example, the beginning date of the first
dividend period of the calendar year is January 1, and the ending date of such dividend
period is January 31. All other dividend periods follow this same pattern of dates.
The dividend declaration date is the last day of the dividend period, and for the
example above is January 31.
Minimum balance requirements:
The minimum required to open this account is the
purchase of a share in the credit union. Please see the bylaw requirements in the
Common Features section for additional information.
You must maintain a minimum daily balance
of $50.00 in your account each day to obtain the disclosed annual percentage yield.
Daily balance computation method
- Dividends ar |